Privacy Policy

Luganda Academy strives to protect the privacy of all personally identifiable information collected during the course of providing services and it is important for you to know how we process your data. By using our services or providing us with information you consent to the collection, use and transfer of your information under the terms of this policy and also agree to be bound by our Terms and Conditions.
What personal information do we collect?
We may collect and process the following data:
⦁ Information you provide to us by filling in forms on our site
⦁ Information collected through correspondence with our Customer Relations teams
⦁ Information you provide to us in order to register for alerts
⦁ Social Media interaction
We may require you to submit personally identifiable information in order for you to make use of our services. You confirm that any information you enter will be true. We will only request and collect information which is necessary or reasonable in order to provide you with your requested services and to improve the services that we provide. It will not be a requirement to provide any additional information which is not needed to provide the services.

Use of information collected
The personal information you provide is used for operational purposes, alerting you about events, sending newsletters and browsing activity to make recommendations to you about services that we think may be of interest to you.
We and/or our authorized third parties may also use your personal information: (a) for internal analysis purposes; (b) to carry out survey related activities with you, and (c) dealing with any complaints and issues.

Who do we share your information with?
The information you provide to us may be accessed by our staff and carefully selected third parties in the course of providing services. We may also use information in aggregate, where personally identifiable information is removed, for strategic development to improve and support Luganda Academy.
Some of your information may be transferred out of the European Economic Area (EEA), where data protection laws are not as strong. We will however make every effort to ensure that third parties comply with this policy and the Data Protection Act as much as possible. This transfer would be for purposes of using applications and servers hosted in other countries.
Luganda Academy will not share or distribute any of the information you provide to us to unaffiliated third parties without receiving your consent, unless required to do so by Law.

Data Security
We employ administrative, electronic and physical security measures to ensure that the information that we collect about you is protected from access by unauthorised persons and protected against unlawful processing, accidental loss, destruction and damage. By using our website and/or services you acknowledge and agree that, except to the extent required by the Data Protection laws, we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data. We will only retain your information for a reasonable period or as long as is required by law.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to our site; any transmission is at your own risk.
We may link you to third party websites which have their own privacy policies. We do not accept any responsibility or liability for the privacy policies, content or security of these websites.

Your rights
You have the right to request to see the personal information that we hold on you, as well as request that inaccurate information be corrected. Any request to update incorrect information or to opt-out of any communications that you initially agreed to receive should be directed to Luganda Academy using the contact details provided in the website's contact section.
We are entitled by law to charge an administrative fee (Up to £10) towards our costs in processing such requests and we may require proof of your identity before we supply the information to you.

Changes to this Privacy Policy
Luganda Academy reserves the right to update and amend the Privacy Policy. All such developments will be notified to you by updating this Privacy Policy.